On December 31, 2020, PeakTPA, a company that helps manage claims on behalf of PACE programs, learned its data had been stolen. The theft took place on two of PeakTPA’s cloud servers. Because your PACE program uses (or once used) PeakTPA, your personal data may have been included in this breach. The affected information may include your full name, home address, date of birth, social security number, PACE program ID, diagnosis and treatment information.
What are we doing?
We are notifying you as quickly as possible so you may best protect yourself.
PeakTPA has hired a company named Kroll to provide identity monitoring, at no cost to you, for three years. These services include Credit Monitoring, Fraud Consultation, and Identity Theft Restoration. Kroll’s team has a track record of helping people who have had their personal data stolen.
How can you protect yourself?
You can sign up for your identity monitoring services by calling the toll-free number listed below. When signing up for services, please use the Member ID number listed in the letter you received in the mail. If you did not receive a letter, you may call the toll-free line for help.
If you choose not to use these credit monitoring services, we urge you to check your account statements for improper activity. This includes credit card statements and explanations of benefits.
In addition, PeakTPA has set up a toll-free number to answer your questions. Contact them at (855) 761-0196 between the hours of 8 a.m. and 5:30 p.m. Central Time. Please have your Member ID number ready. You may also contact PeakTPA by emailing PeakEventInfo@CareVentionHC.com or by mailing your questions to PeakTPA at 345 Marshall Avenue, Suite #101, St. Louis, MO 63119.
On January 27, 2021, the criminal group behind the attack, Netwalker, was broken up by the FBI. Its leader was arrested, and its assets were seized. Still, PeakTPA has put in place more protections to prevent a theft like this from happening again.
We care for your privacy, and we are deeply sorry for the inconvenience this may cause. Thank you for your understanding.